Tag: matebook x pro

  • HUAWEI MateBook X Pro stops Working During Normal Use

    HUAWEI MateBook X Pro stops Working During Normal Use

    The HUAWEI MateBook X Pro is a high-performance laptop known for its sleek design and robust functionality. However, users may sometimes encounter issues where the laptop stops working during normal use. This guide outlines the troubleshooting and repair process for this problem, particularly when no water or drop damage is evident.

    Defect Phenomenon

    A customer reported that their HUAWEI MateBook X Pro stopped working during normal use. Despite previous repairs by several shops, the issue remained unresolved. The laptop exhibited no signs of water or drop damage.

    Troubleshooting

    First, let’s disassemble the MateBook X. Before connecting the motherboard with the DC power supply machine, it’s advised to check the condition of the motherboard first, in case it’s a water-damaged board and causes more serious issues.

    (customer’s feedback only for repair reference, we still need to follow the correct repair process.)

    huawei matebook pro stops working during normal use the cannot boot

    After removing the rear cover, we can smell burnt from the motherboard. 

    huawei matebook pro stops working during normal use disassemble the

    Take out the motherboard and check carefully, there’s a chip that is seriously burnt, we can see the burning traces with our eyes directly.

    huawei matebook pro stops working during normal use we can see the

    Check under the microscope, the components have been burnt and carbonized. 

    huawei matebook pro stops working during normal use burnt and carbonized
    • The one on the left side is seriously carbonized, we can take it off easily with tweezers.
    • The one on the right side also looks bad, later we need to resolder it.

    After removing the two chips, we should also cut off the surface carbonized PCB with a sculpture knife carefully. The carbonized PCB is conductive once connected with the power, just like a delicate operation, we need to be extra careful to deal with the motherboard.

    huawei matebook pro stops working during normal use cut off the

    After that, measure the diode value of the MOSFET chip. The front side diode value is OK, but the rear side diode value is shorted. 

    huawei matebook pro stops working during normal use measure the diode

    The rear side is connected with the CPU, the shorted diode value means it might be the CPU shorted or the inner PCB rail is damaged.

    Before verifying whether the CPU is good or not, let’s measure all the main inductors first to see if there is any other shortage on the other main power supply rails. 

    huawei matebook pro stops working during normal use check the inductors

    After measuring, all the inductors’ diode values are OK.

    Next, let’s remove the CPU

    The brief operation process 

    First, let’s remove the thermal grease on the CPU with the anti-static wiper.

    huawei matebook pro stops working during normal use remove the thermal

    Then, mark the location of the CPU with a sculpture knife slightly.

    huawei matebook pro stops working during normal use mark the location of

    Next, let’s heat the CPU chip with the hot air gun evenly, and take off the chip when the tin between the PCB and CPU chip is melted.

    huawei matebook pro stops working during normal use take off the cpu

    After removing the CPU chip, let’s clean the bonding pads on the PCB with the soldering iron and solder wick.

    huawei matebook pro stops working during normal use remove the cpu chip
    huawei matebook pro stops working during normal use flatten the tins on

    CPU and Damaged Chips Replacement

    After removing the CPU chip, let’s measure the diode value on the rear side of the MOSFET, the shortage is gone, which means the original CPU is damaged.

    huawei matebook pro stops working during normal use the short on rear

    Find a CPU chip with the same specification, a lot of models of laptops use this CPU, and we can find a good one easily. Then reball it with the stencil and hot air gun.

    huawei matebook pro stops working during normal use reball the cpu with

    Then align the new CPU on the marked location, and heat it with the hot air gun to solder the CPU chip on the motherboard. 

    huawei matebook pro stops working during normal use solder the chip on

    For the damaged MOSFETs

    One we can just solder it back with a new one directly

    huawei matebook pro stops working during normal use solder back one will

    Another one, the PCB is seriously burnt. So we need to jump wires

    1. Scratch out the pads on the PCB first

    huawei matebook pro stops working during normal use scratch out the pads

    2. Apply UV mask and cure it UV lamp for isolation

    huawei matebook pro stops working during normal use uv isolation

    3. Since the PCB is seriously damaged, we should flip the MOSFET to jump wires

    huawei matebook pro stops working during normal use jump wires upside

    4. After the jumping wire operation is finished, let’s also apply some UV mask and cure it with the UV lamp

    huawei matebook pro stops working during normal use cure the chip with

    After the MOSFET chips replacement, let’s measure all the relative diode values again, no problem!

    HUAWEI MateBook X Pro stops Working

    Rewrite the BIOS

    Since the CPU has been replaced with a new one, we should rewrite the BIOS data with a specified programmer

    1. remove the BIOS chip with the hot air gun

    huawei matebook pro stops working during normal use remove the bios chip

    2. Solder the BIOS chip on the programmer board

    huawei matebook pro stops working during normal use solder the bios chip

    3. Rewrite BIOS data with programmer

    huawei matebook pro stops working during normal use wow

    4. After the rewriting process is finished, let’s solder the chip back to the motherboard

    huawei matebook pro stops working during normal use solder back the chip

    Assemble the Laptop and Test

    Assemble the whole laptop and press the power button to start up, then Matebook can enter into the system successfully, the cannot boot issue gets fixed perfectly by CPU and burnt MOQFET chips replacement.

    huawei matebook pro stops working during normal use finally gets

    Summary

    The HUAWEI MateBook X Pro issue of stopping during normal use was resolved by:

    • Identifying and removing burnt components.
    • Replacing the damaged CPU and MOSFETs.
    • Rewriting the BIOS data.

    This repair requires precise work and careful inspection to ensure the laptop is restored to full functionality without causing additional damage.